Terms of service

These terms apply to purchases and use of the DVL Pet Essentials online store at https://dvlpetessentials.com. By placing an order, you agree to these terms and the policies presented with your purchase, subject to applicable consumer law.

You must be legally able to enter into the purchase or have permission from a parent or legal guardian. Provide accurate contact, billing, and delivery information and use only payment methods you are authorized to use.

Product descriptions, prices, options, and availability may change before purchase. The price and terms accepted when you order apply to that order. We will contact you if an error or stock issue prevents fulfillment; we will not substitute a product or increase your order price without your agreement. If an order is canceled, payments for the canceled items will be refunded as required by law.

Our fulfillment suppliers may ship items on our behalf. DVL Pet Essentials remains your contact for order questions and customer service. Shipping and returns are governed by our Shipping policy and Refund policy, together with your applicable legal rights.

Use products according to their instructions and suitability for your pet. Supervise pets as appropriate and discontinue use if a product is damaged. Product descriptions do not replace veterinary advice or override manufacturer warnings. These statements do not exclude any product warranties or rights required by law.

Do not misuse the website, submit fraudulent orders, interfere with its security, or reproduce content in violation of the rights of its owners. Third-party links are provided for convenience and are governed by the destination site’s terms.

Our Privacy policy explains how personal information is handled. These terms may be updated for future use and purchases; changes do not retroactively reduce the rights attached to an existing order. Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited.

Questions about these terms or an order can be submitted through https://dvlpetessentials.com/pages/contact.